COVID-19 Small Business Resources

Small Business Owners, the COVID-19 crisis is hitting many of us very hard. While some are forced to furlough employees for unknown amounts of time, and others are running on skeleton crew, reduced hours plans, or work from home solutions, few are running as normal. However, there are some options available that can and will literally save businesses from permanent closure.

****Please note that none of the following should be construed as legal advice. Each situation is different. Please consult your ...

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Security in the World of Work-from-Home

We at Certified CIO want to thank you for your responses and interactions during the COVID-19 outbreak. We are placing health and safety as our number one priority. Additionally, we are happy to be helping you do the same! We are pleased to report that the vast majority of our customers who have decided to work remote have adjusted well to doing so. For those who’ve had some trouble, we’ve helped them get back on track. Now that we’re safely ...

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Dealing with COVID-19…

First and foremost, we hope all of you are staying healthy and exercising proper caution during the coronavirus outbreak. While we all are concerned with business interests during this crisis, our first focus, like many of you, is on our immediate and most precious assets: our friends and family.

Next comes the task of keeping the lights on. We are here to help you do just that! Certified CIO has shared with our partners our posted company policy as it applies ...

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Why Is My Computer Running So Slowly?

Are you growing old waiting for your programs to open, or for your web pages to load? Are you pulling your hair out watching the “loading” icon spin and spin and spin? We see it all the time where computers are running perfectly fine and then all of the sudden they are painfully slow. Here are the three most common reasons your computer could be running slow:

  1. You Have Too Many Programs Running in the Background.
    The first thing we check ...
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Best Ways to Combat Virus & Malware Struggles

You have seen the headlines. “Data Breach Exposes Personal Information of Millions of Americans” or “Millions of Social Security Numbers Stolen in Latest Cyber-Attack.” The last thing you need to deal with as a business owner is a virus or malware attack that compromises private information or lands you in the headlines. Even if you do not house personal information on millions of subscribers your business still has valuable data that needs to be protected. There are some best practices ...

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Don’t Get Caught in a Crisis; Keep Your Operating System Running at Peak Performance

Do you remember the last time you updated your operating system? If you were asked to do it now would you even know where to start? If you are like most people, you probably answered “no” to both of these questions. Don’t feel bad. We get it. Who has time to worry about staying on top of the latest updates when you have a business to run or kids to chase, right?

The thing is, when you don’t keep your operating ...

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Update Your IT with a Hardware Replacement Program

You wouldn’t expect your cell phone or home computer to last for 20 years, so why does your business expect computers and hardware to last forever? A hardware replacement program can completely transform the way that you get work done. What is a hardware replacement program and what are the core benefits?

Hardware Replacement Program 101

Hardware replacement programs are designed to swap out old and outdated hardware for new and more effective versions. Depending on the needs of your business, a ...

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Clean Up Your IT with Certified CIO: Get Your System Up to Snuff

As every small business grows, the computer systems and infrastructure surrounding it need to grow as well. If your computer is running an eclectic mix of home versions of software, free trials of operating systems and expired antivirus software, it’s time to make some major upgrades. Why is it so important to get your system up to snuff?

The Tools You Need to Get the Job Done

Consumer grade software and business grade software are two different things, even if you are ...

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Clean up Your IT with Certified CIO: How to Eliminate IT-Related Downtime

There is this saying in the restaurant industry that “if you have time to lean, you have time to clean” – a manager’s ode to promoting productivity and eliminating downtime. But what if the restaurant is experiencing a complete power outage? What if the necessary cleaning supplies have disappeared and can’t be found? If you don’t want idle employees, you have to set them up for success by giving them the tools required to get the job done.

In the same ...

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Certified CIO: The Chocolate Cake of IT

Picture this: The bakery down the street that makes your favorite chocolate cake and has just shared the recipe with you. Excited, you head to the grocery store and buy the identical ingredients necessary to model your delicious masterpiece after theirs. You head home, mix it up as directed, and watch it as it bakes with careful attention. When the moment finally comes to enjoy your first delectable bite, you’re disappointed.

Even though you followed the exact same recipe, the bakery’s ...

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