There is this saying in the restaurant industry that “if you have time to lean, you have time to clean” – a manager’s ode to promoting productivity and eliminating downtime. But what if the restaurant is experiencing a complete power outage? What if the necessary cleaning supplies have disappeared and can’t be found? If you don’t want idle employees, you have to set them up for success by giving them the tools required to get the job done.
In the same ...
Continue Reading →Picture this: The bakery down the street that makes your favorite chocolate cake and has just shared the recipe with you. Excited, you head to the grocery store and buy the identical ingredients necessary to model your delicious masterpiece after theirs. You head home, mix it up as directed, and watch it as it bakes with careful attention. When the moment finally comes to enjoy your first delectable bite, you’re disappointed.
Even though you followed the exact same recipe, the bakery’s ...
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