Steve Plumlee
Steve PlumleeChief Executive Officer

Steve Plumlee, CEO of Certified CIO, has been a veteran of the IT industry for over 20 years. He purchased Certified CIO and became CEO in 2005. Since then, he has steadily grown the business, very often through satisfied clients recommending Certified CIO to their associates. He has worked as Director of IT for Chesapeake Research Review where he supervised implementation of new HIPAA regulations. He has also founded startups in custom IT services, strategic consulting and team management. He has been a featured in local media, including WBAL Radio, as panel member due to his IT expertise.
Steve graduated from Penn State University and is certified as an MCP, Microsoft Small Business Specialist, and also holds an A+ and CEHv8 certification. His personal expertise includes:

  • Virtual CIO (vCIO)
  • Business workflow planning and IT alignment
  • SWOT Analysis & Needs Design
  • Ethical Hacking and Security
  • CRM Design & Management
  • Cross system implementation between Windows, Linux and Macintosh
Carey Turner
Carey TurnerHuman Resources & Finance Manager

Carey is the behind-the-scenes backbone of Certified CIO. Her role is to ensure all of the billing is completed accurately and in a timely manner. Carey also provides administrative support to the team so they can focus on supporting you.

Shaun Miller
Shaun MillerChief Information Security Officer

As the Chief Information Security Officer (CISO), Shaun oversees Certified CIO’s cybersecurity and safeguards its clients’ information. He leads compliance and risk assessments, meticulously evaluating and analyzing the cybersecurity landscape. Shaun communicates his findings and provides strategic recommendations to fortify the organization’s defenses.

These assessments encompass various standards such as HIPAA for medical professionals and NIST 800-171/CMMC for governmental agencies, partners, contractors, and sub-contractors. Shaun tailors these assessments to meet specific customer requirements and diverse IT infrastructures, ensuring a comprehensive approach that fulfills a spectrum of needs. Additionally, he holds a CISSP Certification, validating his expertise and commitment to upholding stringent security protocols.

Eric Lamdin
Eric LamdinService Manager

Eric works directly with Certified CIO clients addressing day-to-day IT issues with great skill. Eric has been transitioning into a management role with the company. Previously, Eric worked as a Level 2 Engineer at an MSP that services automotive dealerships. He began his career in IT working for Oracle|micros assisting hospitality businesses to utilize their software effectively. Eric graduated from Salisbury University in 2013 with a degree in Information Systems.

Devan White
Devan WhiteInside Sales Representative

Devan is the inside sales representative for Certified CIO. He looks to help businesses who need IT to run smooth, fast and secure. He’s a USAF veteran who worked as an intel analyst at Fort Meade, MD. He aims to bring a friendly, consultative approach to CCIO’s customers and help them meet their business goals.

Ethan Johnson
Ethan JohnsonAccount Manager

As the Account manager, Ethan oversees client relationships and is a part of our inside sales team. Ethan has always had an interest in IT and coming from the insurance industry (where, in his first year, he surpassed milestones no other rookie agents in the state of PA achieved), his role capitalizes on his strengths. Ethan enjoys meeting new people through networking, and building on existing relationships to be able to work with clients in the most efficient way.

Kodie Pugliese
Kodie PuglieseDispatcher

Out of high school, Kodie joined the U.S. Army National Guard where his duty was to maintain aircraft structural integrity. He is still actively in the National Guard where he exercises discipline, dedication and a strong work ethic to complete any task given. In addition to the ANG, Kodie attended University of Pennsylvania to attain a certificate in Cybersecurity. During his time at the UPenn, he started working with us as a dispatcher/Level 1 engineer. Kodie aims to use his training, skills, and experience to provide another set of eyes on the security landscape within Certified CIO’s client base in order to provide the highest level of protection possible.

Mike Boteler
Mike BotelerNetwork Operations Manager / Programmer

Mike Boteler owns a dual role for Certified CIO as NOC Engineer and in-house coder. Computer programming began in Mike’s life in the late ’80s starting with QBASIC. Keeping up-to-date with current program technologies, specializing in .NET applications, he’s an avid coder and much of his experience and knowledge of computer technologies started there. Then in 1998, Mike’s professional IT career began with an MSP based in Beltsville, MD working with large corporations, small businesses, and house calls. Today, Mike manages and implements the tools required to keep Certified CIO and their customers monitored and working.

Joel Chambers
Joel ChambersEngineer Level 2
Joel’s career started in programming, landing a junior software engineering role at 16, mostly working with Turbo Pascal and Visual Basic with some minor DBA duties using MS SQL. He taught the MCSD Boot Camp course for a time before transitioning to a mixed IT/IS role in 2007. Joel joined the Certified CIO team in March 2021.
Courtney Calbert
Courtney CalbertEngineer

Courtney has been in the IT field since the age of 24, starting in the US Military as a Communications Specialist. He earned a degree in Information Technology from Purdue University as well as A+, Dell, and Microsoft MSA certifications . His previous IT roles in the private sector include desktop support and systems administration focused on SCCM and application packaging. He also has experience as an entrepreneur, starting a media company called Silver Scorpion Solutions offering advertising services to local businesses.


Michael McLaurin
Michael McLaurinEngineer

Mike McLaurin began his IT career while serving in the US Army in the late 90s. After leaving the military, he continued his passion for solving technical problems, completing his A+ and Network+ IT certifications through Towson University. He has provided IT services within large and small client infrastructures through the years. Mike enjoys outdoor activities, Zen Meditation, and making new discoveries. Mike strives to be a positive part of CCIO’s promising future and works hard to provide great service to the customers and staff.

Michael Harris
Michael HarrisEngineer

Mike Harris began with IT professionally after graduating from Tennessee Tech University 1992 with a degree in Information Systems and has worked in the IT field since. He became MCSE in 2007 and has also worked as Systems Administrator, Network Engineer, and a Sales Engineer. He has experience with two other Managed IT Services Providers and we are excited to have him as part of the Certified CIO team!

Mike Repenning
Mike RepenningEngineer

Mike Repenning found at a young age that his mindset worked well with important facets of IT. Using this lifelong passion for defense/remediation, Mike transitioned from a management and leadership role outside the IT world into working as an IT engineer heavily focused on governance, risk, and compliance (including within an Enterprise-level Healthcare setting). Mike is excited to be a part of the team at Certified CIO and we are just as pleased to have brought him on board!

Jason Hiner
Jason HinerMarketing

Jason’s responsibilities at Certified CIO include procurement, purchasing, marketing, and other sales-related activities. Prior to joining us at Certified, Jason worked at an audio production company in Frederick and is a veteran of the US Army, having served in 7th Special Forces Group (Airborne) in Fort Bragg, NC. He holds a B.S. from Towson University in Electronic Media and Film and an A.A.S from Frederick Community College in Business Management.